Success Stories

Stacy and Louis helped us sell a couple of condos in the past and they were great to work with. So, we decided to call them to help us sell our house, and they were outstanding. They are reliable, approachable, and always available for any concerns we had day or night. When we called them, they came over immediately and explained how they were going to promote the sale of our home. They took their time and spent hours answering our questions, providing objective data regarding how many homes they have sold, how long their listings typically stay on the market, and providing tons of info on comps in the area. Their social media presence is strong, and we could tell they put a lot of work into their listings. ⁠

When we saw our listing, we were blown away. Their hard work and knowledge of what it takes to sell a home really paid off - our listing looked amazing and knocked out the competition. We had several interested couples come through our home over one weekend, which resulted in several offers. We sold our home to one of those couples. They worked hard to insure we got what we wanted, and then walked us through every step of the closing process. They told us not to worry, that they will take care of everything for us. And they did!⁠

We highly recommended Stacy and Louis to everyone we know. They genuinely care about their clients and their clients' needs. They are true professionals."⁠

Susan & Harry K.

Stacy and Louis make a wonderful team who are extremely helpful and knowledgeable during the whole process. They have helped us in selling a home and purchasing our home and in both cases equally effective. They provide their customers with all the information to make the best decisions and facilitate the entire process. This can be a stressful process but with their friendly approach and caring attitude it makes it so much easier. A strong work ethic coupled with sharp negotiation skills makes this team highly effective. We highly recommend Stacy and Louis for all things real estate.

Michael S.

Stacy and Louis, absolutely made our dreams come true! I never imagined living in our gorgeous new home would ever be possible. Thoughtful and thorough, they took all our needs into account and made everything happen with breathtaking speed. I wanted a well built house, with a picturesque yard, in a great neighbourhood for my children to grow up. Their brilliant negotiation skills and sales procedures put us in the strongest position to have everything, without being crushed by overwhelming debt! We are forever grateful to them!

Chris C.

After having a few years of bad luck trying to find a home for our family, my wife and I were almost ready to give up. Lucky for us, a friend recommended Stacy and Louis. At first, I didn’t want to get my hopes up, but after our first conversation I suddenly felt a lot better. Their warmth and genuine attitude were immediately noticed. They asked a lot of questions about what we wanted, and then they were off to the races. Not long after, we had a short list to start viewing. I had asked why some of the places other realtors had tried to show us weren’t on the list, I got detailed information about some serious red flags that were never brought up our first times through. They really did their homework. From that point, I knew I could trust them. They were a guiding hand through the whole process and a wealth of information through and through. When we finally had a place in mind, they had contacts for everything we needed. Shortly after, my family moved into our very first home, and we couldn’t be happier. It was all thanks to the kindness, intelligence and professionalism of Stacy, Louis and all the people they introduced us to. Not only are they the best realtors I have every had the pleasure of meeting, they are also two of the best people you could ever hope to cross paths with. My family’s life has gotten a lot better thanks to these two. If you are looking for any type of realty help, look no further, I know you won’t find anyone better.

Brian B.

Louis and Stacy made my purchase effortless. They’re extremely knowledgeable and great negotiators too. Will be using them again in the future.

Barry M.

My husband and I recently completed the purchase of our first home with Louis and Stacy and we couldn't be happier with their services. They made the entire process from begging to end stress free, enjoyable, and easy to understand. They were always available day and night to answer our many questions, and they never made us feel that we were burdening them. As first time buyers and people who were new to the entire home hunting process they talked us through each step as we went, and we never felt pressured into any decision we made along the way. As well as being professional and knowledgeable in their roles and market, we got along with both Louis and Stacy personally and really enjoyed the time we spent with them while looking for our new home. We have definitely found a real estate duo we would recommend to any of our friends and family, and who we will personally use again when we are looking for our next home.

J & C Hall

One of the most stressful events of anyone’s life is selling one’s home and buying a new one. Louis Sargeant helped me and my wife undertake both activities with seamless fluidity. We looked at new homes for over a year before working with Louis, and he was able to focus our search based on understanding our core preferences, need to attain optimal market value and long term objectives. He has the ability to sift through market “noise” and distill overwhelming volume of homes to preference-aligned targets. His demeanour is calm, confident and inspiring. After he helped us purchase our new home, he worked tirelessly to sell our old one. He went beyond the call of duty as a realtor to position our home for expedited sale, providing price conscious contracting services to renovate and stage our home, continuous updates on market conditions and demand cycles, and valuable consultation on economic alternatives. Through it all, he remained resolute and determined, inspiring confidence during a period of economic uncertainty in the real estate market. We have no hesitation employing again or recommending his excellent service.

Richard W.

Louis and Stacy are an awesome duo who cares about their clients and goes the extra mile, ensuring a home owner and/ or buyer gets the best value for money and a fluid experience that avoids stress and anxiety. I have no qualms in recommending them to be your realtor.

Grace W.

Louis and Stacy are the real estate team to work with if you want to buy or sell a home. Their diligence, perseverance and knowledge of the market means that they will without question work with you to sell your home for a great price; or to find you a place that is really home. They are truly a pleasure to work with because of their non-stop commitment to their clients’ wants and needs, and their dedication to helping you navigate and simplify the process of buying or selling a home. We would without hesitation work with Louis and Stacy again; they truly are "Always in Your Corner".

Pierre & Dana T.

The best in the business without a doubt. Louis and Stacy are not only genuine, but they know real estate like the back of their hands. They strive to earn your business long term, not just the first or second purchase. These two are the perfect examples of the difference between following up and following through. I look forward to many more years of business together.

Regan J. 

Stacy is a true professional in her field of real estate sales. We had very good results from her efforts selling 25 condo suites over just a few months.

John Gilmour, VP Marketing & Development at Magusta Development

Louis Sargeant is an excellent realtor! He helped find the right home for us and he guided us throughout the process. Louis is the type of realtor that we were looking for, very professional and knowledgeable, honest and direct, without being pushy. He provided good advice regarding the pricing of properties and he was very patient and available at any time during the negotiation stage. He was quick in arranging appointments and obtaining information from the seller's realtor. It was a pleasure to work with him and we highly recommend him for his level of expertise on the Vancouver real estate market!

Raluca A.

A great and smooth experience with Louis as a first time home buyer. Louis made the homebuying process very simple and straightforward.

Jeff Y.

I have worked on real estate sales with Louis a few times now. His professionalism, knowledge and experience in this field is incomparable to any one I know. He is dedicted to helping you and has outstanding negotiation skills. He is always on time for appointments and does what he says he will do. I look forward to doing more business in the future!

Neil L.

Louis was a very personable agent who communicated very well. Was extremely helpful during every stage of the home buying process from start to finish. Whether you are buying your first house or your tenth house, Louis is a solid choice.

Geoffrey L.

Louis was with us when we bought our first home and right there again when we told him we wanted to sell. He is a wealth of knowledge, always ready with solutions and opportunities. We listed the condo at the beginning of the week and it was signed and sold by the end of the week. How could you ask for anything more. I would highly recommend working with Louis, and will look to him for my next purchase.

Carling B. 

From the beginning of the home buying process they made me feel very comfortable and walked me through every step and were always available if I had any questions or needed something clarified. When buying and selling a home you always want someone that you can trust, someone that will just get the job done without any stress or worry. This team is the perfect example of that. I bought and sold my condo with Stacy & Louis and I couldn’t be happier with the results. Trustworthy, honest, and professional.

Pawel P.

Louis Sargeant is very professional and knowledgeable about all aspects of the real estate market. He is caring and empathetic to peoples wants and needs and will go out of his way to make things happen, with a positive outcome.

Gurpreet N.

One of the most dynamic real estate duo's in town! Always a pleasure working with Louis and Stacy. You know they are great realtors because I always hear positive feedback from all their clients. They are expert negotiators!

Simon Kiing, SNW Mortgage Team - Mortgage Alliance

I can’t recommend Stacy Cheng and Louis Sargeant enough. We interviewed a couple of agents and found Stacy to be very organized, friendly and easy to work with. She was able to be flexible with her time to meet around our crazy schedules, came completely prepared and was able to answer all of our questions about the market and our own unique situations so we ended up signing with her on the spot. The sale sign was up and the listing was live in less than 24 hours and the multiple showings were lined up immediately. Because of her partnership with Louis they were able to have 2 agents on site for the open house so I felt that our tenants belongings were going to be safe during showings. Best of all, she guided us to set a price that was fair but aggressively set and we received full asking price within the first week while the other 2 units in the same block continued to sit and dropped their prices to match ours! Stacy continued to guide us through the selling and negotiation process and was always available to answer the multitude of questions that came up.
We are so happy to have chosen to work with Stacy and Louis and would definitely work with them again in the future, I highly recommend them.

Victoria H. & Elizabeth G.

Thank you Stacy and Louis for your sensitivity to my situation, attention to details and expert advice. It was been a pleasure working with two top notched professionals in the real estate industry.

Hoa C. 

I highly recommend Stacy Cheng and Louis Sargeant as thoughtful people who can help you get your real estate deal done. In my experience, Stacy and Louis have been thoroughly professional, helpful and courteous. And we all came out winners! Thank you, Stacy and Louis, for a job really well done.

Rick & Heather J.

Stacy has worked with me and my wife to locate our primary residence in Vancouver and also selling the same property when we moved to Toronto. The bottom line with Stacy is simple, she gets it done, she is there for you, she is realistic and calls a spade a spade. She is fantastic, resourceful and gets the job done and we also became good friends being new to Vancouver. She is absolutely a wonderful human at the same time.

JS & Nondita A.

In all the years that I have worked with Stacy, she has always been very professional and personable. I am very comfortable working with her because she is reliable and honest in all her dealings. She also brings in great results.

Deborah K. (loyal client since 1996)

Stacy is our family’s trusted source on the Vancouver real estate market. Her years of experience and in depth knowledge of the market are why we used her again and again to purchase our family home and our investment properties. If you want someone on your team who is always looking out for your interests, takes time to understand your needs, brings knowledge and expertise to the table, and willing to go that extra mile to ensure your complete satisfaction, then we commend Stacy Cheng – a true professional.

The Yee Family

Stacy provides top notch service for her real estate clients – she is very knowledgeable of the real estate market and in drafting terms and conditions that protect and advance her real estate clients’ interests, all the while being personable, professional, and considerate of each of her client’s needs. Each and every one of her clients that she has referred to me have expressed their utmost confidence and trust in her abilities on every aspect of their home purchase or sale.

Iven Tse, Iven Tse Law Corporation

We have recommended many clients to Stacy for her superior service and professionalism. Stacy is a great business partner that we can trust.

Kevin Lutz, RBC Royal Bank

Louis is the only realtor I would trust out there on next home purchasing and selling. I recently purchased a condo in Burnaby he was very patient with a long journey of searching. He is very professional and honest agent he will always tell you as it is. I highly recommend Louis and I will keep referring him to my families and friends!

Louis Sargeant recently helped my fiance and I buy a home in Brentwood Burnaby. It was tough finding a home in Brentwood area when there are not too many listed or that we fell in love with. When we found the one, Louis worked with the seller agent right away when he knew its the one for us and what we are looking for. We got our new home 3 hours after it just got listed on the market. This was our first time buying a home, and Louis’s expertise and advice was invaluable. He gives his honest opinions and enables buyers to make the independent decisions. I think that is very important to us as a buyer. He was very patient and helpful, and maintained great communication throughout the entire process. I would highly recommend Louis Sargeant as an agent. We are planning to buy our next home in few years and I would definitely hire Louis Sargeant as our agent again. We highly recommend Louis Sargeant to all our reference buyers, sellers and friends. And that's it!

Rosy P.

If you would like to submit a testimonial, please use the form below and it will be included on this page. Thank you!

Get In Touch

Stacy Cheng & Louis Sargeant

Stilhavn Real Estate Services

36 E 5th Avenue  Vancouver,  BC   V5T 1G8 

Mobile: 604.312.3000

Phone: 604.862.3000,